A casino refuses to pay a player a jackpot because of a slot machine malfunction and every story about the incident says you never know if a casino will really pay you when you win. The current incident occurred at the Newcastle Casino in Oklahoma. The casino is owned and operated by the Chickasaw Nation. Some casino patrons got a very unpleasant surprise when they were told that their winnings were not valid — all because the slot machines they’d used had supposedly malfunctioned.

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EVERETT, MASS. (WHDH) - Wynn Resorts says a computer issue was to blame after the slot machines malfunctioned at Encore Boston Harbor casino on Friday night.

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The issue forced employees to dole out winnings by hand during a busy night for the new Everett casino, a Wynn Resorts spokesperson said.

It’s unclear how many machines were impacted and the system is expected to be back online shortly.

Casino Winner Machine Malfunction Video

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“We experienced a brief system outage with our slot ticketing system in which we reverted to hand-paid jackpots. The issue has been resolved and we are paying all winners,” casino officials said in a statement.

This is a developing news story; stay with 7NEWS on-air and online for the latest details.

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